Privacy Policy

At Daimler Homes, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make inquiries, or engage with our services.

1. Information We Collect

When you interact with Daimler Homes online or offline, we may collect the following:

• Personal Information: Name, phone number, email address, nationality, and details provided through inquiry forms or subscription signups.

• Transaction Information: Payment-related details for reservations or purchases (processed securely through authorized third-party payment platforms).

• Technical Information: IP address, browser type, location data (if enabled), and cookies that help improve website performance and analytics.

2. How We Use Your Information

Your information helps us:

• Respond to inquiries, provide offers, and deliver project updates.

• Manage reservations, contracts, and payment plans.

• Send newsletters, promotional content, and marketing communications (only with your consent).

• Improve website functionality and personalize your browsing experience.

• Fulfil legal and regulatory obligations under Ghanaian and international law.

3. Legal Basis for Processing (GDPR Compliance)

For users within the European Economic Area (EEA) or other jurisdictions with data protection laws, we process personal data on the following legal bases:

• Consent: When you voluntarily provide information (e.g., newsletter sign-up or inquiry).

• Contractual necessity: To fulfil our obligations to you (e.g., reservations or purchase agreements).

• Legitimate interest: To operate and improve our business, provided such interest does not override your rights.

• Legal compliance: When required by law.

4. How We Share Information

We do not sell or rent your personal data. However, we may share it with:

• Trusted Service Providers: Partners that host our website, process payments, manage communications, or provide marketing support.

• Regulatory or Legal Authorities: When required by applicable law or court order.
All partners and processors are required to comply with strict confidentiality and data protection standards.

5. Data Security and Retention

We maintain appropriate physical, electronic, and procedural safeguards to protect your data.

• Access to personal information is restricted to authorized personnel.

• Data is retained only as long as necessary for the purposes outlined in this policy or as required by law.

• While we strive for full security, no system is completely immune to breaches.

6. International Data Transfers

As Daimler Homes operates in Ghana and engages clients worldwide, your data may be transferred to and processed in countries outside your jurisdiction.
Where required by law (e.g., under GDPR), we implement appropriate safeguards such as data processing agreements or standard contractual clauses to ensure adequate protection.

7. Cookies and Tracking Technologies

We use cookies and related technologies to:

• Improve site navigation and performance.

• Analyse visitor behaviour and enhance marketing campaigns.

• Store user preferences for future visits.

You can disable cookies via your browser settings, though some features of the website may not function properly without them.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data.

• Correction: Request updates or corrections to inaccurate data.

• Deletion: Request erasure of your data where legally applicable.

• Restriction: Request limitation on how your data is used.

• Data Portability: Request transfer of your data to another service provider.

• Withdraw Consent: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external sites (e.g., partner or affiliate pages). Daimler Homes is not responsible for the privacy practices or content of these third-party websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests regarding your personal data or this policy, please contact us at:

Daimler Homes Ghana
Website: www.daimlerhomesgh.com
Phone: +233 200 440 730 , +233 584 558
Email: talk2us@daimlerhomesgh.com , sales@daimlerhomesgh.com

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